Delivery and shipping fees
Deliveries are possible only in Metropolitan France excluding Corsica and Monaco.
The user can choose to be delivered either at his home address or any other address he/she would have indicated. For this purpose, the user should have communicated all useful information in order to deliver the product.
The seller commits to carrying out the deliveries of products’ orders in the shortest possible delays.
Average delivery times observed for products are 3 to 15 days for a delivery in Metropolitan France, from the order’s reception, once it gets validated. Although this delivery time may vary according to the address and the shipping period.
The delivery time indicated on the website is only given as an indication.
It can’t give the possibility for the user to cancel, or request for a compensation in case of delays. The seller’s responsibility can’t be engaged in case of disrespect of the delivery instructions that would have been transmitted to the transporter.
All parcels are wrapped and conditioned to guarantee the best security conditions.
Transporters are often held entirely responsible of any road damage. Even when free of carriage, products travel at the buyer’s own risks. At reception, the recipient must thoroughly check the conformity and state of the delivered products. Any deterioration or missing product must be highlighted and precisely instructed on the transporter’s delivery slip, and be reconfirmed by writing in the following 72 hours.
Home deliveries are ensured whatever the place,
especially the floor, provided that the transporter has the necessary passage for the ordered goods. The delivery can be scheduled with the recipient upon request and on appointment.
The user can ask any question and settle any problem concerning his/her relations with the vendor, addressing an email at the designated contact address.
Shipping fees are offered from 18 bottles ordered